Important Update - please read
As communities around the world are struggling with Coronavirus (COVID-19), I wanted to reach out and inform you of the steps we're taking to continue our focus on keeping everyone safe and healthy.
Despite the instability caused by the spread of COVID19 we are doing our utmost to operate as close as possible to business as usual. Currently, all classes and courses are going ahead, we are reviewing this situation on a regular basis. We have brought in some extra precautions:
- Please wash your hands on entering the studio, facilities are provided.
- Please limit physical contact amongst the class, where possible.
- Please ensure distances are maintained where possible.
- If you have symptoms of COVID 19, we would recommend you stay at home, we will look to rebooking you on a later class/ course.
In the light of the situation, we have updated our cancellation policy, If you cancel within 48 hours of your class or course, we will look at transferring you to a date later in the year. Certain material costs are involved with our class/ courses and as I'm sure you can understand as a small business, it is difficult to cover these, thus cancellations made after this time, we will only be able to transfer half the value of the fee you paid. Demonstration evening tickets can be cancelled at 24 hours notice and we will move you to a future month.
If we need to make any cancellations we will notify you at the earliest opportunity and will look to re-run the class/ course at a later date in the year.
If you need to cancel please let us know at the earliest opportunity via email or call the studio.
We are also extending any gift vouchers running out between now and May by an extra 3 months.
Due to the fluidity of the current situation, we are monitoring the situation and we will keep you informed with any further measures we may need to take and any postponements of upcoming courses.
Thank you for taking the time to read this message, please take care of yourselves.
Kind regards and well wishes,
The Berkshire Flower School Team